Date: January 25th, 2012
Cate: Top 10's
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Top 10 links for January 14th through January 25th

Top 10 links links for January 14th through January 25th:

Date: January 13th, 2012
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Top 10 links for January 3rd through January 12th

Top 10 links links for January 3rd through January 12th:

Date: January 4th, 2012
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Top 10 links for December 29th through January 3rd

Top 10 links links for December 29th through January 3rd:

Date: December 31st, 2011
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Top 10 links for December 22nd through December 29th

Top 10 links links for December 22nd through December 29th:

Date: December 23rd, 2011
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Top 10 links for December 19th through December 22nd

Top 10 links links for December 19th through December 22nd:

Date: November 10th, 2011
Cate: Places, Products, UX
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Amazon Locker

I decided to try out Amazon’s new service, Amazon Locker, the other day just to see what the experience was like. It’s a really nice extension of Amazon’s customer service into the real world and incredibly simple to use. I don’t really have any particular need for my packages to be delivered to a secure location but I can imagine that people will find this a great service if you are worried about your Amazon deliveries getting lost in the office post or stolen somehow.

The service is only available in London at the moment and is limited to Amazon Prime customers. The items that are eligible for delivery are also limited by size naturally (as you can see from the size of the locker below) and whether they are available for delivery within 24 hours so you need to look out for that information when buying stuff.

Anyways, I took a few photos so you can see what to expect.

Amazon Lockers at One New Change

Amazon Lockers at One New Change

Enter your pick-up code

Enter your pick-up code

Open your locker

Open your locker

Goodies inside ...

Goodies inside ...

Date: August 15th, 2011
Cate: Design, Family, Thoughts
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In loving colour …

It’s pretty well understood that men and women often disagree about a lot of things in life. What’s perhaps less well understood is that sometimes the source of the disagreement is sometimes hardwired into our genes.

I’ve just started reading an excellent book called How Many Friends Does One Person Need? by Evolutionary Anthropologist Robin Dunbar and it has already shed some light on a long running argument I have with my wife.

I bought a Hawaiian shirt from H&M a few years ago and tried it on when I got home. (I’m always getting grief for not trying clothes on before I buy them but that’s another gene for another time). My wife approved, thankfully but I was surprised when she said she liked the brown pattern.

“Brown? You mean red, right?”
“No. That’s brown.”
“It’s red.”
“It’s brown.”

Suffice to say, that every time I put on this shirt we get a rerun of this same argument, neither of us budging an inch in and more often than not, involving the support of innocent bystanders to back up our respective opinions.

Thankfully, I now have a proper scientific explanation for this argument thanks to Professor Dunbar.

Slight mutations of the genes that code for the colour-sensitive pigments in the retina can mean that different people see slightly different shades of red or green. For men, whatever shade you get from your single X chromosome is what you get: that’s how you see the world. But women can end up with two slightly different shades of red or green on their two X chromosomes. If both X chromosomes become active during the development of the eyes, these women can have cones that code for both pigment sensitivities, and so end up with an extra colour dimension, in some cases even two extra ones – blue, red, shifted red, green and shifted green, five colours in all.

So it turns out we are both right at least as far as our individual perceptions of colour are concerned.

This reminded me of the colour blindness simulation tools I used to use when checking design for accessibility. Having recently been party to some less than conclusive debate about the suitability of some recent branding work for a female audience, I thought it would be pretty cool if you could do something similar to show exactly how a design might potentially “look” to men and women.

Simply select the “Girl’s Eye View/Guy’s Eye View” filter and voila, instant understanding (if not agreement) of the cross gender colour appreciation of your design.

Even without the technology, I’m pretty sure I now have the know-how to diminish at least one source of disagreement between my wife and I. At least until I get around to some household hacking that is.

Date: August 8th, 2011
Cate: Advertising, Culture, Thoughts
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Hobos and QR codes

These Hobo QR code stencils are a really cool idea and judging by the comments, one that a lot of people besides me have already considered.

I was reminded of the Hobo Code used by travelers during depression-era America, when watching the episode of the same name from the first season of Mad Men. Simple symbols were used to communicate important information about a location so that future visitors could benefit from the experiences of those who had been there in the past. I’d read all about it once before  in You Can’t Win, an amazing book written by real hobo Jack Black in the 1920′s.

The glyphs are wonderful in their simplicity, lending themselves easily to both readability and reproducibility, attributes which are still really important.

QR codes are different however, as their inherent meaning is not obvious, at least to humans. We need the help of machines to interpret the meaning and render it sensible to us. We can’t reproduce QR codes manually either, ay least not without the help of machines once again.

QR codes have never really taken hold in the UK the way they have in places like Japan and Korea and I don’t think this is just down to there being a greater appetite for new stuff over there. I think they require more effort than people in the UK are willing to expend. They appear quite  complex to look at – like a puzzle or a maze viewed from above plus you also need special software to read them. The average person in somewhere like South Korea is much more willing to take on a challenge than their counterpart in the UK. Effort is more ingrained in their culture than ours.

Combining these two systems of symbols one from different eras seemed to be quite an interesting concept and one that could be explored quite easily. Create a mobile web page with information about a particular code, generate a QR containing the unique URL of the page and finally print each one on some stickers that could be manually attached to locations. The area of London where I work, Shoreditch, is also the perfect urban laboratory for this sort of thing as the streets are strewn with the work of graffers and grifters.

I think there is loads of potential in QR codes though despite that fact they haven’t proved to be the kind of fig leaf that advertisers hoped they might be. If the context is right they are massively useful way of connecting the real and virtual worlds.

Sometimes though, the old technology works just fine.

Date: August 3rd, 2011
Cate: Comics, Culture, Products, Thoughts
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Soft and hard cyborgs

The difference between soft and hard science-fiction is usually marked by attitudes and tendencies towards their subject matter. You could argue that a similar distinction exists in the area of technological enhancement, with difference often polarising around the application of specific technologies. The use of RFID in the area of personal utility is a great example of  contrasting attitudes to the integration of the biological and the artificial that you could arguably classify as “soft” versus “hard”.

Royal College of Art graduate Benjamin Parton, recently created OI, a wearable oyster card that encases the RFID chip inside fashionable rings or bracelets.

Given the fact that the card has been in existence for 8 years, it’s surprising that no one has thought of this before. Perhaps the “card” is such a simple, ubiquitous item that there is a tendency to believe it is self-contained and not simply a container for technology with a much smaller form factor (the chip inside the oyster card is approximately the same size as the “D” next to the Mayor of London).

Oyster Card detail

The wearable designs created by Benjamin are undoubtedly cool – as a comic book fan I’d be more then happy sporting a magical science ring in the style of Green Lantern – but they probably won’t go far enough for some.

Kevin Warwick famously became the “world’s first cyborg“, a somewhat debatable title,  when he had an RFID chip implanted into his arm in order to open doors and control devices nearby. The purpose of  his experiment was to test if the body would accept such an implant and how practical the sub-cutaneous chip would be. As such, it was conducted under what you might loosely call “laboratory conditions” and the results closely observed. There are plenty of hobbyists however who don’t need the excuse of being a cybernetics researcher in order to try this sort of thing out on themselves.

Amal Graafstra, author of the book “RFID Toys,” asked doctors to place implants in his hands. A cosmetic surgeon used a scalpel to place a microchip in his left hand, and his family doctor injected a chip into his right hand using a veterinary Avid injector kit.   Graafstra uses the implants to open his home and car doors and to log on to his computer. (via Select Sources - thanks Marcin!)

I’ve always thought that the term cyborg ought to be inclusive enough to cover any type of physical enhancement that adds to the natural abilities a person is born with. For example, I’m short-sighted and wear glasses (or contact lenses when feeling a bit more vain) which I you could consider a kind of low-level augmentation, or cyborg-lite.  At the opposite end of the scale, there is a man walking round London right now with a fully artificial heart keeping him alive, an absolutely amazing fact when you stop to think about it.

As the pages of the everyday sci-fi novels unfold around us, there is a question to consider: which will you choose, the soft or hard option?

(PS: a fascinating factiod I found researching this post that was to good to ignore – Kevin Warwick was also responsible for Jimmy Saville’s mechanical chair that served him cups of tea in between handing out Jim’ll Fix It badges!)

Date: May 19th, 2011
Cate: Thoughts, UX
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Researching the obvious

I often find that mental models end up telling you a lot of stuff about users that is pretty obvious in hindsight. When you have spent days combing through user stories, isolating and grouping  tasks only to find that the results show something that invites the declaration “I could have told you that already!”,  it’s tempting to conclude that the effort involved in creating them is hard to justify.

Whilst it is also true that mental models will often yield amazing insights, it’s the simple stuff that is actually the most powerful as it reminds us of the commonality of most user goals in spite of the continual demand for the new and the  different.

Human being are primed to seek out new information often to the detriment of what they need and already understand. Mental models help to remind us that our actual needs are often very simple.